24/7 emergency response
Emergency Electrician in Fraserburgh, AB43
Sparks? Burning smell? No power with a vulnerable person in the home? On site within 60 to 90 minutes across AB43. NICEIC approved, fully insured, fault made safe before we leave.
What's happening?
If you can hear smoke alarms or see flame, dial 999 first, then call us.
Right now: what to do in the next 60 seconds
If you're reading this with a fault happening, do this first
We've handled hundreds of emergency call outs across Fraserburgh and AB43. The advice below is what we tell every customer on the phone before we arrive. Match your symptom and follow the steps. Then call.
Class 1, do not touch
Sparks visible from a socket, switch, or panel
Step back. Don't touch the source or anything connected to it. If the smoke is severe or there's flame, dial 999 first. If contained: turn off the affected breaker at the consumer unit (or the main switch if you can't tell which breaker) and WhatsApp us a photo. We attend within 60 to 90 minutes inside AB43.
Class 1, isolate immediately
Burning plastic or rubber smell from sockets or fuse box
Turn off the main switch on your consumer unit (the big switch usually at the top, labelled 'Main Switch'). This kills power to the whole house. Open windows. Don't reset breakers, don't try to find the fault yourself. WhatsApp us with the address and we head out.
Investigate before calling
Total power loss across the whole house
First check it's not an external supply outage: look at neighbours' lights, check the SSEN power cut tracker (call 105 from any UK phone). If it's just your house, look at your consumer unit. If the main switch is in the off position, try resetting it once. If it trips again, leave it off and call us. If the main switch looks fine but you still have no power, we treat it as a fault behind the meter and attend.
Same day priority
RCD or breaker keeps tripping every time you reset it
There's a real fault somewhere on that circuit. Don't keep resetting (it stresses the breaker and can mask the fault location). Note which circuit (kitchen, lighting, sockets) the breaker covers. Unplug everything on that circuit. Try one reset with everything unplugged. If it stays in, plug things back in one by one to find the culprit. If it trips with everything unplugged, call us, the fault is in the wiring.
Class 1, immediate priority
Tingle or electric shock from a tap or appliance
This is an earthing fault. Stop using the appliance or tap immediately. Don't touch any other metal pipework or appliance. Switch off the consumer unit at the main switch if you're unsure which appliance is involved. Call us right away. We treat this as a same day priority because earthing faults are unpredictable and can deliver fatal shocks under the wrong fault conditions.
Honest version
What actually counts as an emergency vs what can wait
We charge a £120 to £150 out of hours fee for genuine emergencies. We don't want to charge you that if it's not necessary, so here's the honest breakdown of what we treat as a real emergency vs what's better booked for the next morning at standard rates.
Real emergency, call now
- !Smoke or burning smell from sockets or panel
- !Visible sparks from any electrical fitting
- !Total power loss with vulnerable people (elderly, baby, medical equipment)
- !Electric shock from a tap, appliance, or metal pipe
- !Sparking sockets when you plug things in
- !Water reaching live wiring (flood, burst pipe near sockets)
Book for next morning, save the fee
- ·One socket dead, rest of house fine
- ·Half the lighting circuit out (one bedroom, hallway)
- ·One breaker tripped, won't reset (no other symptoms)
- ·Loose socket faceplate
- ·Light bulb that won't go in or come out
- ·Doorbell stopped working
Not sure which side of the line your fault is? Call. We'd rather triage on the phone for free and tell you it can wait, than leave a real fault running overnight.
Response times
60 to 90 minutes inside AB43
Honest typical response times by area, day or night. We give you an ETA on the call, not afterwards. If we can't get there inside the times below, we say so immediately and you can decide whether to wait or call elsewhere.
- Fraserburgh town centre, AB4360 to 90 min
- Sandhaven, Cairnbulg, Inverallochy75 to 105 min
- Rosehearty, St Combs90 min
- Strichen, outside immediate radiusup to 2 hours
Class 1 emergencies (fire risk, sparks, vulnerable resident) get priority and often beat these times.
What we do en route
Before we even arrive
- 1Confirm we're on the way and give you an ETA on the phone
- 2Talk you through making the situation safe before we arrive (turn off main switch, isolate breaker)
- 3Confirm what kit we're bringing based on your description (RCD, RCBO, replacement socket, etc.)
- 4If it's a Class 1 fire risk, we tell you to dial 999 if you haven't already, then come straight to you
Pricing transparency
Emergency call out cost in Fraserburgh
No hidden surcharges. No "surprise" fees on the day. The out of hours fee covers the unsocial hour, the work itself is billed at our standard rate.
| When you call | Charge |
|---|---|
| Standard hours call out (Mon to Fri 7am to 7pm) | from £85/hr |
| Saturday call out (8am to 4pm) | from £95/hr |
| Out of hours fee (after 7pm weekdays + Sundays) | £120 + work |
| Sunday emergency response (within 60 to 90 min) | £150 + work |
| Bank holiday emergency | £150 + work |
| Same day non emergency (book before 12pm) | from £85/hr |
Worked example: kitchen socket sparking on a Sunday at 9pm. Out of hours fee £150. We arrive in 75 minutes, isolate the fault, replace the socket and the cable to the back box, test, certify. 1.5 hours on site at £85/hr. Total: £150 + £127.50 + £15 parts = £292.50. We invoice on the spot, you pay by card or transfer.
Why Fraserburgh locals call us first
Local team, local response, no call centre between you and a real electrician
No call centre
Dial the number, you reach the electrician on call. No script, no transfer, no "we'll call you back". For emergencies, every minute is a minute fewer the fault is running.
Based in AB43
Aberdeen and Peterhead emergency numbers exist, but their response time to Fraserburgh is 90 to 120+ minutes on a good run. We're already in the postcode.
Insurance friendly
NICEIC approved, BS 7671 18th Edition certified, £5M public liability cover. If this is a claim job, our paperwork is what your insurer asks for.
Common questions
Emergency Electrician FAQs for Fraserburgh
Will you come out tonight in Fraserburgh?
Yes for genuine emergencies. We hold out of hours capacity for Class 1 faults (sparks, smoke, burning smell, total power loss with vulnerable people in the home, electric shock from earthing faults). Inside AB43 we typically attend within 60 to 90 minutes. For non emergency call outs (one socket dead, half the lighting circuit out, single breaker tripped), we'll usually book you for the next morning at standard rates which costs you considerably less.
How fast can you actually get there?
Inside the AB43 postcode, 60 to 90 minutes from confirmation is our typical response. Sandhaven, Cairnbulg, Inverallochy, Rosehearty: 75 to 105 minutes. Strichen and outside the immediate harbour area: up to 2 hours. For genuine Class 1 emergencies (sparks, smoke) we drop everything and go faster. We'll give you an honest ETA on the call so you know what to plan.
What's the out of hours fee and is it worth it?
Out of hours fee is £120 (after 7pm weekdays, Sundays) or £150 (Sunday emergency response, bank holidays). That's on top of the work itself, which we charge at standard hourly rates. For genuine emergencies (fire risk, vulnerable people, total power loss), it's worth every penny. For 'my socket is loose', it's not, book a daytime slot tomorrow and save £120.
What if it turns out not to be a real emergency?
We charge an honest call out fee and the time on site, no penalty. We'd much rather you call when you're not sure than leave a real fault running overnight. If you describe the symptoms on the phone we can usually tell you whether it can wait until morning, in which case we book you for tomorrow at the standard rate and save you the out of hours fee.
Do you fix it on the spot or just isolate the fault?
Whenever possible we fix on the spot. We carry common parts on the van: RCDs, MCBs, RCBOs, sockets, switches, junction boxes, and 1.5 / 2.5 / 4 / 6mm cable. For 90% of Fraserburgh emergencies we have you back in business inside 2 to 3 hours. For bigger jobs (consumer unit replacement, partial rewire) we make safe (isolate the fault, leave the rest of the house powered) and quote the proper fix for the next available daytime slot.
Can I make it safe myself before you arrive?
Yes, with one rule: if it involves smoke or sparks, isolate the consumer unit at the main switch and leave it. For smaller faults, switching off the affected MCB or RCD on the consumer unit (and leaving it off until we arrive) is safe and helpful. Don't open the consumer unit cover, don't pull fuses out of holders, don't touch wiring. The main switch and the breakers themselves are safe to operate.
What if the fault is on the supply side, before my consumer unit?
If the fault is between the SSEN cable and your meter (cut out fuse area), it's actually SSEN's responsibility, not ours. We'll diagnose this on arrival and call SSEN out for you on a 0800 emergency line. There's no charge from SSEN for an emergency supply fault. We'd still attend, do the diagnosis, and bill the call out fee for that, since you needed someone to confirm the fault was their side.
Do you accept payment after hours? Card, cash, transfer?
Yes to all three. We invoice on the spot via card payment (contactless or chip and PIN), bank transfer (we send a Sage QR code that pays through your banking app in 30 seconds), or cash if you have it. For invoices over £500, we can do 50% on completion and 50% within 7 days if needed. Insurance jobs go on a customer invoice that you forward to your insurer.
Got a fault right now? Call us.
24/7 emergency electrician across AB43. NICEIC approved, on site within 60 to 90 minutes inside Fraserburgh. Phone is fastest.
If smoke or flame is involved, dial 999 first.